COVID-19 (Novel Coronavirus) Provider Resources


COVID-19 Provider Resources  (For Patient Resources, click here.)

Centers for Medicare & Medicaid Services (CMS)

CMS Press Release: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak

CMS ESRD Provider Telehealth and Telemedicine Toolkit

CMS COVID-19 Focused Infection Control Survey - Dialysis Provider Self-Assessment

CMS Guidance for Infection Control and Prevention of COVID-19 in Dialysis Facilities

CMS COVID-19 Medicare Provider Enrollment Relief FAQs 

CMS COVID-19 Quality Reporting Programs Guidance Memo

CMS Dialysis Facility Compare - Frequently Asked Questions: Exceptions for Dialysis Facilities Affected by COVID-19

CMS ESRD QIP FAQs: Exceptions for Dialysis Facilities Affected by COVID-19 Revised 07/14/2020

Centers for Disease Control and Prevention (CDC)

CDC Guidance for COVID-19 in Hemodialysis Facilities

CDC Clinical Care Guidance for Healthcare Professionals about COVID-19 Revised 04/17/2021

CDC Evaluating and Reporting Persons Under Investigation (PUIs) Revised 03/17/2021

CDC Criteria for Return to Work for Healthcare Personnel with Confirmed or Suspected COVID-19 (Interim Guidance)  Revised 02/16/2021

CDC Special Considerations for Patients on Home Dialysis Revised 06/03/2020

National Coordinating Center (NCC)

COVID-19 FAQs by ESRD Patients:  English | Spanish

COVID-19 Mental Health Toolkit

COVID-19 Quickinars for Providers and Patients

CMS COVID-related survey/certification questions and waiver requests:

CMS QSOG Emergency Prep: This email address is being protected from spambots. You need JavaScript enabled to view it.

Specific 1135 waiver requests for ESRD NW16 (Western Consortium*): This email address is being protected from spambots. You need JavaScript enabled to view it.
Western Consortium: AK, AZ, CA, CO, HI, ID, MT, ND, NV, OR, SD, UT, WA, WY and the Pacific Territories.

Setting up Non Medicare-certified Isolation Clinic:  Review the COVID-19 Medicare Provider Enrollment Relief Frequently Asked Questions (FAQs).

Supply/Resource Requests

CMS requires facilities to contact their local disaster management agency at least annually and as needed for support with restoration of services or to obtain medical resources such as PPE in the event of an disaster or emergency. Please refer to your state guidance for contact information

Alaska | Idaho Montana | Oregon | Washington

State Guidance: Mandatory COVID-19 Reporting Suspected or Confirmed Cases  
Click here for Excel File

Other Resources

Comagine Health ESRD: Coping with Infectious Disease Outbreaks in the Dialysis Setting

ASN/DPC: Webinar: What the COVID-19 Means for Kidney Patients

FEMA: Psychological First Aid

Home Dialysis Central: How to Support Home Dialysis Patients During a Pandemic

IPRO:  COVID-19 and Compassion Fatigue:  VIDEO | SLIDES

Noridian Healthcare Solutions:  Information on Billing Telehealth

NTDS: NTDS Coronavirus (Comprehensive list of resources, including all relevant CDC links)

SAMHSA: SAMHSA Disaster Distress Helpline: 800.985.5990 or text TalkWithUs to 66746

Patient Hotlines:

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • Additional patient hotlines: click here.

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