COVID-19 (Novel Coronavirus) Provider Resources
During the current COVID-19 emergency, Comagine Health ESRD Network 16 is fully staffed, and business operations are not interrupted. If you are a patient or facility with a concern about COVID-19 please dial our ESRD Network COVID-19 Helpline.
ESRD Network 16 COVID-19 Helpline - 1 (800) 368-5804
COVID-19 Provider Resources (For Patient Resources, click here.)
Centers for Medicare & Medicaid Services (CMS)
CMS Press Release: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak
CMS ESRD Provider Telehealth and Telemedicine Toolkit
CMS COVID-19 Focused Infection Control Survey - Dialysis Provider Self-Assessment
CMS Guidance for Infection Control and Prevention of COVID-19 in Dialysis Facilities
CMS COVID-19 Medicare Provider Enrollment Relief FAQs
CMS COVID-19 Quality Reporting Programs Guidance Memo
CMS ESRD QIP FAQs: Exceptions for Dialysis Facilities Affected by COVID-19 Revised 06/17/2020
Centers for Disease Control and Prevention (CDC)
CDC Guidance for COVID-19 in Hemodialysis Facilities
CDC Clinical Care Guidance for Healthcare Professionals about COVID-19 Revised 10/09/2020
CDC Evaluating and Reporting Persons Under Investigation (PUIs) Revised 03/17/2021
CDC Criteria for Return to Work for Healthcare Personnel with Confirmed or Suspected COVID-19 (Interim Guidance) Revised 02/16/2021
CDC Special Considerations for Patients on Home Dialysis Revised 06/03/2020
National Coordinating Center (NCC)
COVID-19 FAQs by ESRD Patients: English | Spanish
COVID-19 Mental Health Toolkit
COVID-19 Quickinars for Providers and Patients
CMS COVID-related survey/certification questions and waiver requests:
CMS QSOG Emergency Prep: This email address is being protected from spambots. You need JavaScript enabled to view it.
Specific 1135 waiver requests for ESRD NW16 (Western Consortium*): This email address is being protected from spambots. You need JavaScript enabled to view it.
Western Consortium: AK, AZ, CA, CO, HI, ID, MT, ND, NV, OR, SD, UT, WA, WY and the Pacific Territories.
Setting up Non Medicare-certified Isolation Clinic: Review the COVID-19 Medicare Provider Enrollment Relief Frequently Asked Questions (FAQs).
Supply/Resource Requests
CMS requires facilities to contact their local disaster management agency at least annually and as needed for support with restoration of services or to obtain medical resources such as PPE in the event of an disaster or emergency. Please refer to your state guidance for contact information
Alaska | Idaho | Montana | Oregon | Washington
State Guidance: Mandatory COVID-19 Reporting Suspected or Confirmed Cases
Click here for Excel File
Other Resources
Comagine Health ESRD: Coping with Infectious Disease Outbreaks in the Dialysis Setting
ASN/DPC: Webinar: What the COVID-19 Means for Kidney Patients
FEMA: Community Emergency Response Team Training: Disaster Psychology
Home Dialysis Central: How to Support Home Dialysis Patients During a Pandemic
IPRO: COVID-19 and Compassion Fatigue: VIDEO | SLIDES
Noridian Healthcare Solutions: Information on Billing Telehealth
NTDS: NTDS Coronavirus (Comprehensive list of resources, including all relevant CDC links)
SAMHSA: SAMHSA Disaster Distress Helpline: 800.985.5990 or text TalkWithUs to 66746
Patient Hotlines:
- DaVita: 800.400.8331
- Fresenius: 800.626.1297
- Additional patient hotlines: click here.
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