COVID-19 (Novel Coronavirus)

During the current COVID-19 emergency, Comagine Health ESRD Network 16 is fully staffed, and business operations are not interrupted. If you are a patient or facility with a concern about COVID-19 please dial our ESRD Network COVID-19 Helpline.  

24/7 ESRD Network 16 COVID-19 Helpline - 1 (800) 368-5804

COVID-19 Resources  (For Patient Resources, click here.)

Centers for Medicare & Medicaid Services (CMS)

CMS Press Release: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak

CMS ESRD Provider Telehealth and Telemedicine Toolkit

CMS COVID-19 Focused Infection Control Survey - Dialysis Provider Self-Assessment

REVISED 03-30-2020:  CMS Guidance for Infection Control and Prevention of COVID-19 in Dialysis Facilities

CMS COVID-19 Medicare Provider Enrollment Relief FAQs

Centers for Disease Control and Prevention (CDC)

CDC: CDC Guidance for COVID-19 in Hemodialysis Facilities

CDC: CDC Guidance for Healthcare Settings 

CMS COVID-related survey/certification questions and waiver requests:

CMS QSOG Emergency Prep: This email address is being protected from spambots. You need JavaScript enabled to view it.

Specific 1135 waiver requests for ESRD NW16 (Western Consortium*): This email address is being protected from spambots. You need JavaScript enabled to view it.
Western Consortium: AK, AZ, CA, CO, HI, ID, MT, ND, NV, OR, SD, UT, WA, WY and the Pacific Territories.

Setting up Non Medicare-certified Isolation Clinic:  Review the COVID-19 Medicare Provider Enrollment Relief Frequently Asked Questions (FAQs).

CMS COVID Local Healthcare Coalitions: Your local healthcare coalitions can help dialysis providers with needs such as a shortage of resources. Click on your state below for contact information.

AK | ID | MT*| OR | WA | All States *For Montana (MT), start by contacting your local county or tribal health department for questions regarding COVID-19.

State Guidance: Mandatory COVID-19 Reporting Suspected or Confirmed Cases  
Click here for Excel File

Other Resources

Comagine Health ESRD: Coping with Infectious Disease Outbreaks in the Dialysis Setting

NTDS: NTDS Coronavirus (Comprehensive list of resources, including all relevant CDC links)

SAMHSA: SAMHSA Disaster Distress Helpline: 800.985.5990 or text TalkWithUs to 66746

FEMA: Community Emergency Response Team Training: Disaster Psychology

ASN/DPC: Webinar: What the COVID-19 Means for Kidney Patients


Home Dialysis Central: How to Support Home Dialysis Patients During a Pandemic

Patient Hotlines:

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • Additional patient hotlines: click here.

For the latest news and events including COVID-19 updates sign up for our blog: esrdbulletins.

Go to esrdbulletins, click on the “Follow” button in the lower right-hand corner of the screen, and enter your email address. We do not use these email addresses for any other purpose, and we do not share them.


Current Closures:

No Network facilities have been reported to be closed at this time.
Updates on facility "Open/Closed" Status are also posted at


Facility Closures
To notify us of your facility closure, complete the online form. This includes disruption due to COVID-19 coronavirus.
Emergency facility closures are listed above and at



KCER (Kidney Community Emergency Response) Coalition
The Kidney Community Emergency Response (KCER) Program provides technical assistance to End Stage Renal Disease (ESRD) Networks to ensure timely and efficient disaster preparedness, response, and recovery for the kidney community. Also included on the site are resources for emergency management preparedness and response for individuals, patients, staff and organizations.

Disaster Planning Resources - Providers

Disaster Planning Resources - Patients